Skip to content

Reception-free Check-In

Patients can quickly and easily check themselves in to your clinic or practice

Virtual Waiting Room

You can view a virtual version of your waiting room for an overview of patients to be seen

Appointment Calendar Integration

Live integration with your various clinic or practice appointment calendars

Metaphor illustration

At a glance:

  • Seamless Patient Updates
  • Check-In with Ease
  • Rapid Check-Ins
  • Improved Practice Efficiency
  • Live Data
  • Suitable for all Patients
  • User Friendly
  • Better Patient Experience

Ideal for Busy Clinics

  • Utilising real-time technology, patients can check-in to scheduled appointments, book in as a walk-in or as a new patient, and update their own patient record.
  • This makes data maintenance incredibly efficient and reduces the workload for reception staff.

Key Features

To explore the product fully, you may wish to book a demo. Here we have summarised some features for you.

Seamless Patient Updates

Your patients can update their contact information and Medicare details meaning their patient record is always up to date.

Check-In With Ease

Suitable for all patients; existing and new, our intuitive user interface is incredibly simple to use making check-in a breeze.

Rapid Check-Ins

Existing patients with confirmed appointments can enjoy rapid check-ins, for themselves and their family members
live check in

Live Data

Cloud technology allows for a real-time connection meaning zero delay in sending or receiving data and no confusion.

Suitable For All

For newcomers or long term patients, young and old, technically capable or not, MediRecords self check-in is so easy to use it is suitable for everyone.
customer loyalty

User Friendly

Designed by behaviour experts, with Australian patients in mind, Arrivals has been created to make your life easier.



MediRecords undergoes regular third-party penetration testing of applications and infrastructure, including audits of key management, user management, infrastructure and application security.


All customer data stored within MediRecords uses AWS Key Management Service (KMS), is encrypted in transit over public networks using Transport Layer Security (TLS) 1.2+, and is encrypted at rest with industry standard AES-256 encryption.


MediReccords has invested heavily in protecting the privacy of our customers and the patient information we store on their behalf, meeting and exceeding the Australian Privacy Protection Act.


White Labelling Opportunities

Your Check-In Kiosk software can be easily whitelabelled to your practice branding, to avoid patient confusion over who is providing their healthcare.